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Terms and Conditions

Last updated: January 18, 2025

Welcome to MatchQuest

Welcome to MatchQuest, a dating and social events platform designed to help you find meaningful connections. By using our service, you agree to these terms and conditions.

Please read these terms carefully before using our platform. Your continued use of MatchQuest constitutes acceptance of these terms.

Account Registration and Use

Eligibility

  • You must be at least 18 years old to use MatchQuest
  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the security of your account
  • One person may maintain only one account at a time

Account Responsibilities

  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized account access
  • Update your profile information to ensure accuracy
  • Comply with our community guidelines and safety policies
Platform Usage and Events

Event Participation

  • Event tickets are non-refundable unless the event is cancelled by MatchQuest
  • You must attend events in person with valid identification
  • Disruptive behavior may result in removal from events and platform suspension
  • Event locations and times are subject to change with reasonable notice

Matching and Communication

  • Our matching algorithm is based on compatibility factors you provide
  • Matches are suggestions only and do not guarantee compatibility or success
  • Respectful communication is required in all interactions
  • Report inappropriate behavior through our reporting system
Safety and Community Standards

Prohibited Conduct

  • Harassment, threats, or abusive behavior toward other users
  • Sharing false or misleading information in your profile
  • Soliciting money or engaging in commercial activities
  • Sharing explicit or inappropriate content
  • Using the platform for illegal activities

Consequences

Violation of these terms may result in warnings, temporary suspension, or permanent account termination. We reserve the right to take appropriate action to maintain a safe community environment.

Privacy and Data Usage

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Data Accuracy

You are responsible for ensuring the accuracy of information in your profile, including dating preferences, interests, and personal details used for matching.

Payment and Refunds

Event Tickets

  • All ticket sales are final unless the event is cancelled by MatchQuest
  • Refunds for cancelled events will be processed within 5-7 business days
  • Ticket transfers between users are not permitted
  • Prices are subject to change and may include processing fees
Service Availability and Modifications

MatchQuest is provided "as is" and we make no guarantees about service availability, uptime, or uninterrupted access. We reserve the right to modify, suspend, or discontinue any aspect of the platform with reasonable notice.

Terms Updates

We may update these terms periodically. Material changes will be communicated to users via email or platform notifications. Continued use after changes constitutes acceptance.

Legal Information

Limitation of Liability

MatchQuest provides a platform for meeting others but is not responsible for the actions of users or outcomes of interactions. Users participate in events and communications at their own risk.

Governing Law

These terms are governed by German law. Any disputes will be resolved in the appropriate German courts.

Contact Information

For questions about these terms, please contact us at our contact page or email support@matchquest.com.

By using MatchQuest, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.